JiliJoy Terms and Conditions

Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "Member") and JiliJoy ("JiliJoy", "we", "us", "the Platform"), the operator of the online gaming and sports betting platform accessible at jilijoy.best.

By accessing the JiliJoy website, creating an account, making a deposit, or participating in any game or promotion, you acknowledge that you have read, understood, and agreed to these Terms in full. If you do not agree, you must immediately stop using the JiliJoy platform and close any account you have created.

JiliJoy reserves the right to update these Terms at any time. Changes take effect when published at jilijoy.best/terms-conditions. Continued use of the platform after an update constitutes acceptance of the revised Terms. We recommend bookmarking this page and checking it periodically.

Eligibility

To register and use JiliJoy, you must satisfy all of the following conditions:

• You are at least 18 years of age. JiliJoy strictly prohibits use by anyone under 18. Age verification may be required at any point, and accounts found to belong to minors will be immediately closed and all funds returned to the original payment method where possible.
• You are a resident of the Philippines or accessing JiliJoy from a jurisdiction where online gaming is legally permitted.
• You are not an employee, contractor, director, or immediate family member of an employee or director of JiliJoy or any of its affiliated companies.
• You are acting on your own behalf, not as an agent or representative of a third party.
• You are not subject to any existing self-exclusion order on the JiliJoy platform or any related platform.
• You have not previously had a JiliJoy account closed for breach of these Terms.

JiliJoy reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension and withholding of pending withdrawals pending investigation.

Account Registration

Each individual is permitted to hold one (1) JiliJoy account only. Creating duplicate accounts — whether under the same name, mobile number, device, IP address, payment method, or any combination thereof — is strictly prohibited and constitutes grounds for permanent suspension of all associated accounts, forfeiture of balances, and reversal of any withdrawals already processed.

When registering, you agree to:

• Provide accurate, current, and complete information including your full legal name, date of birth, email address, and Philippine mobile number.
• Keep your login credentials — username and password — confidential. JiliJoy will never ask for your password by email, chat, or phone. Do not share these with anyone.
• Notify JiliJoy support immediately at support@jilijoy.best if you suspect your account has been accessed without your authorisation.
• Update your account information promptly if any details change, particularly your registered GCash or Maya number used for withdrawals.

JiliJoy is not responsible for any losses resulting from unauthorised access to your account caused by your failure to maintain the security of your login credentials.

Deposits & Funds

All transactions on JiliJoy are denominated in Philippine Peso (₱). JiliJoy accepts deposits through the following Philippine payment channels:

• Deposits must be made from payment accounts registered in your own name. Third-party deposits are not permitted and will be refunded.
• JiliJoy does not charge fees on deposits, though your payment provider may apply their own transaction charges.
• Funds deposited to JiliJoy are used solely for platform gameplay and betting activity. Deposits cannot be reversed once credited to your JiliJoy wallet except in cases of demonstrable technical error.
• JiliJoy reserves the right to request source-of-funds documentation for large or unusual deposit patterns in accordance with Philippine anti-money-laundering regulations.

Withdrawals

Withdrawals from JiliJoy are processed to the same payment method used for your most recent deposit, wherever technically possible, in accordance with standard anti-money-laundering practice.

• Minimum withdrawal: ₱500. There is no maximum withdrawal limit for standard verified accounts, though high-value withdrawals may be subject to enhanced identity verification.
• GCash and Maya withdrawals are typically processed within minutes during operational hours. Bank transfer withdrawals may take up to one business day.
• Withdrawals are only processed to accounts verified as belonging to the registered JiliJoy member. Requests to withdraw to third-party accounts will be declined.
• JiliJoy does not charge withdrawal fees for standard e-wallet cashouts. However, payment providers may apply their own fees which are outside JiliJoy's control.
• JiliJoy reserves the right to conduct identity and payment verification before processing any withdrawal. Providing false or misleading documentation will result in account closure and forfeiture of funds pending investigation.
• Bonus funds are subject to wagering requirements before they can be withdrawn. Only cash balance resulting from completed wagering activity is eligible for withdrawal.

Bonuses & Promotions

JiliJoy offers various promotions including welcome bonuses, reload bonuses, cashback offers, and the Refer a Friend programme. All promotions are subject to the following general conditions as well as any specific terms stated at the time of the offer.

• Wagering requirements: All bonus funds must be wagered a specified number of times before they can be converted to withdrawable cash. The applicable multiplier is displayed on each promotion page.
• Bonuses are issued to the account of the depositing member only and cannot be transferred.
• JiliJoy bonuses may only be claimed once per eligible promotion per member, per household, per device, and per IP address unless stated otherwise.
• Attempting to claim bonuses through multiple accounts, by using VPNs to bypass geographic or account restrictions, or by coordinating bets with other players to guarantee outcomes ("bonus abuse" or "arbitrage") will result in immediate disqualification from the promotion, forfeiture of related winnings, and may result in permanent account suspension.
• JiliJoy reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice. Promotions already accepted by members in good standing will be honoured under their original stated terms.
• The Refer a Friend programme has its own specific reward structure and eligibility rules, which are published on the programme page and incorporated into these Terms by reference.

Games & Betting Rules

JiliJoy offers a range of gaming and sports betting products. The following general rules apply across all products. Individual game pages may publish additional specific rules which are incorporated into these Terms by reference.

• Bets placed in error are the responsibility of the member. JiliJoy is not obliged to void or amend bets placed incorrectly by the member.
• JiliJoy reserves the right to void or limit bets where there is evidence of irregular activity, match manipulation, or technical error that resulted in incorrect odds or outcomes.
• Maximum bet amounts per event or per round may be applied at JiliJoy's discretion. These limits will be displayed before you confirm your bet.

Prohibited Conduct

The following actions are strictly prohibited on JiliJoy and will result in immediate account suspension, forfeiture of balances, and possible referral to Philippine law enforcement authorities:

• Creating or operating more than one JiliJoy account, including accounts opened under false or assumed identities.
• Using automated software, bots, scripts, or artificial intelligence to interact with JiliJoy games or to gain an unfair advantage in any game or promotion.
• Collusion with other players to manipulate game outcomes, split winnings in ways that exploit promotion structures, or coordinate bets to guarantee returns.
• Using the platform for money laundering or any other financial crime, including depositing and withdrawing funds without genuine play.
• Accessing or attempting to access JiliJoy's systems, databases, or code without authorisation ("hacking").
• Using VPNs, proxies, or other means to falsify your location in order to circumvent geographic restrictions or promotional eligibility rules.
• Harassing, threatening, or abusing JiliJoy staff, support agents, or other members through any communication channel.
• Posting or distributing false, defamatory, or misleading information about JiliJoy or its operations.

Privacy & Data Protection

Your use of JiliJoy involves the collection and processing of personal data. How JiliJoy collects, stores, uses, and protects that data is detailed in the JiliJoy Privacy Policy, which forms part of these Terms and is incorporated herein by reference.

Key points from the Privacy Policy relevant to your account include:

• JiliJoy collects registration data, transaction records, gameplay data, and device/connection information for the purposes of account operation, fraud prevention, and regulatory compliance.
• JiliJoy does not sell your personal data to third parties for marketing purposes.
• Data is retained for a minimum of five years from account closure, as required under Philippine anti-money-laundering regulations.
• You have the right to request access to, correction of, or deletion of your personal data subject to legal retention requirements by contacting support@jilijoy.best.

Responsible Gaming

JiliJoy is committed to providing a gaming environment that is safe, fair, and enjoyable. The platform offers a full suite of responsible gaming tools accessible directly from your account settings:

If you believe you may have a gambling problem, JiliJoy encourages you to use these tools immediately and to review the resources on the Responsible Gaming page. JiliJoy staff can activate account restrictions on your behalf at any time upon request — no waiting periods apply for self-exclusion requests initiated by the member.

JiliJoy will not knowingly allow a self-excluded player to access the platform. If a self-excluded player bypasses restrictions to re-open an account and registers a net loss during that period, JiliJoy may withhold any winnings accrued in breach of the self-exclusion in accordance with responsible gaming best practice.

Limitation of Liability

To the maximum extent permitted by applicable Philippine law, JiliJoy's liability to you in connection with your use of the platform is limited as follows:

• JiliJoy is not liable for any loss of profits, loss of data, or indirect or consequential loss arising from your use of the platform, including but not limited to losses resulting from technical failures, internet outages, or third-party payment provider errors outside JiliJoy's control.
• JiliJoy is not responsible for losses arising from your failure to comply with these Terms, including losses resulting from account access by an unauthorised third party due to your failure to maintain password security.
• JiliJoy's maximum aggregate liability to you for any direct loss arising from a proven error on JiliJoy's part is limited to the amount of your account balance at the time the error occurred.
• JiliJoy makes no warranty that the platform will be available, uninterrupted, or error-free at all times. Scheduled maintenance will be communicated in advance where possible.

Changes to These Terms

JiliJoy may revise these Terms and Conditions at any time. When material changes are made, JiliJoy will:

• Update the "Last Updated" date at the top of this page.
• Send an email notification to all registered members at their registered email address where changes significantly affect member rights or obligations.
• Display a banner notification on the JiliJoy platform for a minimum of 14 days after a material update.

Your continued use of the JiliJoy platform after any update constitutes your acceptance of the revised Terms. If you do not agree with a change, you should stop using the platform and close your account. Any balance remaining in your account at the time of closure will be processed for withdrawal in accordance with the standard procedure.

Contact Us

If you have any questions about these Terms and Conditions, or need help understanding any specific clause in the context of your JiliJoy account, the support team is available around the clock.

For formal legal correspondence, including data access requests and notices of claim, please use the email address above with the subject line "Legal Notice – [Your Account ID]". JiliJoy will acknowledge receipt of formal legal correspondence within five business days.